Dukaan Assessment – The Good and Unhealthy for 2023


For those who’re a small or medium-sized store proprietor who desires to maneuver your companies on-line, Dukaan is an answer along with your wants in thoughts. This ecommerce platform is extremely user-friendly and makes it straightforward for anybody to launch a web-based retailer, even with none tech expertise.

Preserve studying to be taught extra about Dukaan’s options and pricing, in addition to its upsides and potential drawbacks.

Dukaan logo for Crazy Egg Dukaan review.

Dukaan: The Good and the Unhealthy

In relation to ecommerce platforms, there’s no scarcity of choices. That being stated, Dukaan stands out for its give attention to SME house owners in addition to its mobile-friendly strategy. It’s a no-code platform that enables even non-tech-savvy retailer house owners to launch a web-based retailer and begin promoting to a broader buyer base shortly.

What Dukaan Is Good At

Cell-friendly platform: When you can function your on-line retailer out of your desktop, Dukaan is a web-based store builder made in your smartphone. You’re in a position to shortly and simply get your on-line retailer up and operating utilizing simply your cellular system.

The perfect half? Because it’s in your cellphone, you’ll be able to handle your Dukaan store from anyplace. Out operating errands? Shortly add a brand new product. Ready in your morning espresso? Ship out coupons to clients. Your store is now at all times inside attain, irrespective of how busy life will get.

Simple to launch: Opening a store on-line could appear daunting, particularly in case you don’t have a background in expertise or programming. However with Dukaan, creating your personal ecommerce retailer is a breeze—no coding expertise required.

Dukaan makes ecommerce actually accessible to anybody.

Screenshot of preview of Dukaan platform.

Dukaan’s do-it-yourself mannequin is ideal for brick-and-mortar retailers trying to make the leap to digital. With out having to rent a programmer or developer, enterprise house owners can simply transition their bodily shops into digital ones.

With drag and drop instruments, customizable templates, and built-in cost integration, Dukaan gives every thing it is advisable to get your on-line retailer up and operating by yourself. No complications. No problem. Simply create an account, personalize your design, add merchandise, and begin promoting.

Person-friendly interface: Dukaan’s interface is exceptionally easy and straightforward to make use of. Its intuitive dashboard lets you simply add merchandise, customise the feel and appear of your retailer, handle orders, and observe analytics. As soon as once more—no superior technical expertise required.

You’ll discover getting into your catalog as straightforward as making a grocery checklist. The uncluttered product pages let your gadgets shine.

Dukaan takes care of the difficult stuff behind the scenes so you’ll be able to focus in your strengths—promoting merchandise and connecting along with your clients.

Customizable themes: Dukaan makes it straightforward to create a singular on-line retailer tailor-made to your model. Their elegant but totally customizable themes empower you to make your ecommerce web site your personal.

With just some clicks, you’ll be able to tweak Dukaan’s themes to match your store’s persona and elegance.

Dukaan gives a spread of themes designed for various wants and aesthetics. Some are extra fashionable whereas others have a extra conventional really feel. Moreover, there are themes for companies who promote a single product in addition to for individuals who have massive catalogs.

The vary of customizable themes that Dukaan gives doesn’t simply make it straightforward to begin your on-line retailer—it really makes it type of enjoyable.

Three themes to choose from offered by Dukaan.

85+ plugins: Operating a web-based store goes past simply having an internet site. To actually succeed, you want instruments that aid you market to clients, handle orders, observe information, and optimize operations. That’s the place Dukaan’s plugins are available.

With over 85 totally different plugins, Dukaan gives options for virtually each facet of managing an ecommerce retailer. Don’t wish to begin from scratch? The Shopify importer will herald your merchandise, clients, and former gross sales information from Shopify with just some clicks. Prepared to begin constructing your e-mail checklist and ship focused campaigns? The Mailchimp integration makes it straightforward.

Three plugin options offered by Dukaan.

As soon as your retailer is ready up, you’ll be able to add Google Analytics to observe site visitors and gross sales. Wish to go international? Dukaan has plugins so as to add multi-language help. You may even use plugins for cargo monitoring, social media promoting, and constructing loyalty applications.

The important thing profit is that you may decide and select the precise instruments you want, once you want them. As your corporation grows and evolves, you’ll be able to add new plugins without having to modify platforms.

With over a half-dozen classes of plugins masking every thing from advertising and marketing and gross sales to accounting and transport, Dukaan offers you every thing it is advisable to run and develop your on-line retailer.

Dukaan’s Potential Drawbacks

Buyer help could possibly be improved: Based mostly on suggestions we discovered from Dukaan customers, we observed that customer support gave the impression to be the first grievance that got here up for some customers.

If it is advisable to contact buyer help, you’ll must ship an e-mail or attain out through Dukaan’s contact web page. There’s no chatbot on the location to shortly reply questions you may have, neither is there a cellphone quantity listed on the contact web page. They do, nevertheless, have a Assist Heart with widespread questions and continuously learn articles, so that you could possibly discover solutions there. There’s additionally a Dukaan VIP Fb group the place you’ll be able to ask technical questions, so that could be your greatest guess for getting questions answered shortly—however you’ll should have a Fb account.

Lack of themes: We all know we put themes within the professionals part—we simply want there have been extra of them. At present, there are solely 21 themes within the assortment. The themes they do supply are lovely and customizable, however they might not match each enterprise proprietor’s wants. You’ll wish to take a look at Dukaan’s theme assortment to resolve if it has the best theme to suit your distinctive imaginative and prescient.

Some enterprise instrument limitations: Whereas the platform gives a substantial quantity of helpful instruments, a few of them have limitations. For instance, each the background remover and picture enhancer have 2.5 MB file limits. The product description generator could also be unable to write down descriptions which can be distinctive sufficient when providing a number of comparable merchandise. And the web bill generator doesn’t can help you add customized branding to the bill.

These instruments are free, so we are able to’t decide at them an excessive amount of. However if you would like one thing a bit extra strong, you may wish to use a special instrument for issues like creating distinctive product descriptions or producing branded invoices.

Dukaan Plans and Pricing

Dukaan has three plans to select from: Entrepreneur (for small enterprise and influencers), Company (for businesses and D2C manufacturers), and Enterprise (for big firms).


Dukaan’s Entrepreneur plan is ideal for solopreneurs and small groups who wish to open a web-based retailer on a price range.

This versatile plan offers you two cost choices to select from. Pay month-to-month at $14.99 per 30 days, or get monetary savings by paying yearly at $149.99 per yr.

With the Entrepreneur plan, you get full ecommerce capabilities in a single place. Construct a web-based storefront with limitless merchandise and room to develop.

Right here’s what you get with this plan:

  • One on-line retailer
  • Limitless product listings
  • Order administration
  • Fee gateway integration
  • Free SSL certificates
  • Low cost codes
  • Entry to Dukaan’s themes
  • Entry to Dukaan’s plugins
  • 5 workers accounts


The Company plan has versatile month-to-month and annual cost choices. Pay month-to-month at $49.99 per 30 days, or save over 15% by paying yearly at $499.99 per yr.

With the Company plan, you get every thing within the Entrepreneur plan, plus:

  • 10 on-line shops
  • 10 workers accounts per retailer


If you wish to take your corporation to the following degree, you want a custom-made ecommerce answer tailor-made to your particular wants.

That’s the place Dukaan’s Enterprise plan is available in.

With the Enterprise plan, you get fully custom-made pricing. This permits the Dukaan staff to create a plan that matches your price range and targets.

With the Enterprise plan, you get every thing within the Company plan, plus:

  • Customized themes
  • Customized CRM integrations
  • Extra wants you might have (simply ask!)

You may contact Dukaan’s gross sales staff to get a demo and discover what different choices you may get at this tier.

Closing Ideas

Dukaan is a user-friendly ecommerce platform that makes it straightforward for small enterprise house owners to arrange a web-based retailer with none earlier expertise or technical information. With Dukaan, you get lovely and customizable themes, a collection of plugins that you may set up as you develop, and strong options that can assist you begin promoting on-line at present.



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