Reworking Negatives into Positives


The Duct Tape Advertising and marketing Podcast with John Janstch

Photo of Jon Picoult

  • [01:01] How does any individual change into a buyer expertise skilled?
  • [02:48] How do you unify decision-makers in a company round a buyer expertise imaginative and prescient?
  • [05:27] Because the pandemic’s affect led to relaxed customer support, are we now getting into an period the place prospects have heightened expectations?
  • [06:56] What position do you see velocity taking part in in at this time’s market?
  • [09:06] May you share a case the place an organization sought your help in reworking their buyer expertise?
  • [13:13] Have you ever encountered cases the place prospects have been keen to pay extra for distinctive service?
  • [15:10 What are the best strategies for fixing a poor customer experience?
  • [17:56] How can somebody start to determine and tackle gaps of their buyer expertise?
  • [19:52] What position will A.I. play in shaping the way forward for customer support and expertise?
  • [21:19] The place can our listeners join with you and discover your work additional?

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This episode of the Duct Tape Advertising and marketing Podcast is dropped at you by the DeskTeam360

Desk workforce 360 is the #1, flat-rate, digital advertising and marketing integration workforce, that helps small companies and advertising and marketing companies with graphic, net design, and on-page advertising and marketing companies.





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