Discovering Your Voice And Utilizing It To Make Ridiculously Good Content material
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John Jantsch (00:00): This episode of the Duct Tape Advertising Podcast is dropped at you by Outbound Squad, previously Blissful Prospecting, hosted by Jason Bay. It is dropped at you by the HubSpot Podcast Community, the audio vacation spot for enterprise professionals. Jason Bay is a number one gross sales skilled, and he talks with different main gross sales specialists to get you the data you want. I’ve latest episode, he talked about how a lot time you could spend prospecting. Actually, actually eye opening. Test it out to hearken to the outbound squad, wherever you get your podcasts. Hi there and welcome to a different episode of the Duct Tape Advertising Podcast. That is John Jantsch. My visitor right now is Ann Hanley. She’s Wall Road Journal bestselling creator targeted on serving to companies worldwide escape advertising and marketing mediocrity to ignite tangible outcomes. Her work has appeared in Entrepreneur, the Wall Road Journal, npr, Chicago Public Radio, and The Monetary Occasions. She’s additionally a principal co-founder at Advertising Props, and the creator of All people Writes Your New And Improved Go-to Information to Creating Ridiculously Content material. Oh, that is the second addition. And welcome to the present. Thank
Ann Handley (01:17): You a lot. Wow. That was a really, very lengthy introduction, however I respect your
John Jantsch (01:22): Intro. Oh, and, and that, and that was half of all of the sensible issues I may say about you. Hey, I hearken to Weight, weight, do not Inform me, uh, continuously. That is Chicago Public Radio, is not it?
Ann Handley (01:34): Sure, it’s. Yeah. That wasn’t the present that I used to be on, however yeah, no, it was a, I used to be on a political advertising and marketing present. They have been, it was, they have been taking a look at political campaigns and had me on as like a, a commentator. So, um,
John Jantsch (01:46): How do you, not political advertising and marketing, how, how do you utilize TikTok for political campaigns now?
Ann Handley (01:50): Oh, yeah, that is really, yeah. Properly, this TikTok it was video although, so
John Jantsch (01:54): There’s that. Okay, so that you have been on for everyone writes the like previous and unapproved model. Yeah. Um, and
Ann Handley (02:09): I am gonna begin calling it that previous and unapproved model of the e book. Oh, you might have that one, the unique. Oh, it is previous and unapproved
John Jantsch (02:15):
Ann Handley (02:31): Yeah, it is, it is humorous as a result of I really did get pushback from my writer. Possibly not in the best way that you simply suppose, however as a result of she stated, you already know, this e book, it is, it offered 100 thousand copies. I imply, it is not nothing. Yeah, yeah, yeah. Um, and he or she stated, it is already, it nonetheless sells briskly. The e book is eight years previous, however it nonetheless is, you already know, it nonetheless sells very well. She
John Jantsch (02:56): Stated, I do not, and theoretically the comma nonetheless goes in the identical place. Proper? Yeah. I imply, it is like, nothing’s modified.
Ann Handley (03:01): Yeah. And so she stated, why do you wanna do that? And the explanation why I wished to do it was as a result of there, I simply wished to replace a number of issues within the e book. There have been some examples that have been dated. There have been some references that simply do not actually apply anymore. And so I assumed, yeah, you already know what? I, I type of wanna simply undergo it. And I assumed I might do the equal of, you already know, operating the vacuum across the pages and perhaps simply perform a little mild dusting, spray some for breeze so it smells nicer, smells brisker. That is what I assumed I used to be going to do. After which I obtained into it and I began studying it and I assumed, you already know what, most significantly, John, my voice had modified. My voice had actually modified as a author over the previous eight years. And my considering had modified.
(03:47): So after I dug into it, I spotted I did not discuss loads of issues that I believe are essential now in advertising and marketing in 2022. So, issues like electronic mail newsletters, issues like understanding the way to write speech description. You recognize, while you suppose, properly, I am not a speaker. Properly, loads of entrepreneurs are supporting executives who do give speeches. So how do you get them on the primary stage? That type of stuff. The right way to write with humor, fascinated by the way to write quick kind video, the way to write captions, you already know, all of that type of stuff. Like, uh, picture captions, visuals. And so there’s loads of issues that I simply wasn’t actually on my radar eight years in the past that I assumed, I actually wanna dig into it a bit bit extra. So in consequence, what I assumed was gonna be a light-weight vacuum, some dusting and a few ry spraying changed into, we’re gonna take this proper right down to the studs and we’re gonna rebuild it from the bottom up.
(04:37): I added a bunch of latest stuff to the e book. That is why it says fully revised and expanded, as a result of I added a bunch of pages, however I additionally lower loads of issues. I lower loads of the boring stuff, is the best way that I thought of it. Like, if I learn it and I assumed, God, who, who would learn this? Like, if it put me to sleep, I used to be like, yeah, we’re reducing that one proper out. So for instance, there’s an entire part on readability within the previous model, within the Previous and Un Improved in your vernacular model. I lower that proper out. Trigger I used to be like, you already know what? That is, you already know, nobody cares about that, so let’s simply get it proper out. I moved a bit little bit of it, of it to the instruments part on the finish, however, however yeah. However greater than that, I actually wished to offer a, a brisker take a look at writing in 2022.
John Jantsch (05:22): Properly, and, and let’s face it, each creator would profit from, this is an entire bunch of my books. All people go learn ’em after which come again and inform me what you suppose. Proper.
Ann Handley (05:46): Yeah, yeah. It is true. Truly. I did not actually give it some thought in these phrases, however yeah, you are completely proper. You recognize, I imply, I have been out speaking to entrepreneurs over the previous eight years, and so I’ve sense of, you already know, what, what they love about it, what they do not love about it. I had the advantage of that form of floor analysis, I suppose, but additionally taking a look at assessment websites like Good Reads and like Amazon, and, and attempting to know, you already know, what works for individuals and what would not. Yeah. So all of that actually helped too.
John Jantsch (06:12): So, I imply, on the floor, all people writes, you already know, seems like a e book about writing, and naturally it’s a e book about writing, however you, due to your world of being in content material and advertising and marketing, I imply, lots of people which have bought this e book have bought this as a content material advertising and marketing e book as properly. So what within the eight years has modified probably the most about content material advertising and marketing?
Ann Handley (06:36): Oh, that, wow, that is a giant query. I believe
John Jantsch (06:38): Lots. Oh, I obtained, I obtained larger ones, so go forward. Oh, wow. I
Ann Handley (06:40): Love this
John Jantsch (06:52): Earlier, CC Chapman,
Ann Handley (06:53): Ccr, my Good Good friend Cici. And, you already know, we revealed that e book at a time when content material advertising and marketing was, was nascent. You recognize, it was type of a factor that some individuals have been doing, however not very persistently. Yeah. So 4 years later, when the, the previous and unapproved model got here out, it was at a cut-off date the place 2014, the place individuals have been beginning to take content material advertising and marketing fairly significantly. It was beginning to, to be embedded inside a corporation, however they have been nonetheless attempting to determine, you already know, properly, how does it match with, with advertising and marketing and the place does it reside inside a corporation? And so right here, quick ahead now to 2022, new e book comes out, and I believe that there is loads of issues which have modified operationally inside organizations. However crucial factor, and, and actually one of many, the driving elements behind the brand new version is that, you already know, writing content material simply to play the search engine marketing recreation is correct.
(07:47): Not gonna lower it anymore. Google has gotten very, very good about determining whether or not one thing is efficacious or not. And they also preserve releasing updates that may floor the nice stuff. So what does that imply? It places new strain on entrepreneurs and companies typically to provide the type of content material that’s really going to be helpful to the people who find themselves going to entry it. So I believe that is, that is one huge factor. And so it places new strain on the sorts of tales that we inform and the best way that we write to interact an viewers. And, and after I say, proper, I imply, it might be the best way that we produce to interact an mm-hmm.
(08:35): Like not simply to, you already know, fill a pipeline stuffed with, of, of results in throw over, to, to nurture and ultimately find yourself in gross sales, however to essentially inform a narrative in a manner that’s going to distinguish us and our merchandise and our companies. And so all of these issues I believe are very completely different within the new e book e book and, and why I discuss issues like model Voice within the new version, I discuss issues like storytelling. I did type of point out each within the first version, however within the second version. Yeah. I actually blew it up and, and discuss it an entire lot extra.
John Jantsch (09:10): Yeah. I imply, you, you actually cannot get 5 pages right into a advertising and marketing e book as of late, they usually’re not speaking about storytelling as a result of that, you already know, and, and it is, it is fascinating although, as a result of I, 25 years in the past, you already know, I might arise in entrance of an viewers and say, individuals need to hear your story. And companies have been like, no, they do not need to hear my story. They need to hear in regards to the options of our product. And so, it is so humorous now that individuals are tripping throughout themselves, you already know, to inform their story as the primary level of connection or the primary, first a part of belief constructing. Mm-hmm.
Ann Handley (09:44):
(10:34): And I believe that is one good factor. And I am utilizing good in like, air quotes, like good factor that got here out of the, the pandemic. As a result of I believe in a world the place we’re all, for the primary time ever coping with the identical factor on the identical time, this form of international disaster, this international, yeah. Um, this international virus, I believe that it, it did stage the enjoying discipline, no less than, it was a bit bit and allowed us all to, you already know, actually simply converse instantly to 1 one other. And I do see that, you already know, there, there are parts of that that I believe are, are, have remained, you already know, right here
John Jantsch (11:04): It’s. Properly, I assumed you have been gonna use, I assumed while you began saying cliche, I assumed you have been gonna use the phrase authenticity and, you already know, as a result of that is one thing we used for about 10 years, proper? After which one of many issues I discovered occurred was the pandemic really referred to as all people’s Bluff. Yeah.
Ann Handley (11:33): I do know. I type of, I’ve a love relationship with that phrase too, as a result of it is like, what does that truly imply? However you are completely proper. I do suppose that it did name all people’s bluff, did not it?
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(12:38): That is dtm.world/workshop. So let’s discuss voice. Mm-hmm.
Ann Handley (13:39): Lot of questions rolled into one. Yeah. No, I imply, I’m a, a giant, a giant fan of brand name voice or, you already know, or simply, simply tone voice normally for a author or for a creator or, or a communicator. And simply to love, simply to, to form of set the stage for like, what’s voice? Like, what does it imply, like voice is in writing it, it is how our writing sounds within the thoughts or within the mind of the reader. Like, that is, that is it. Like after I learn David Seras, it is gonna be very completely different than after I learn one thing by like Tina Faye, proper? After I learn Bossy Pants. So it is very, like, there are completely different voices. I hear their voices in my head. So that is what it means simply normally. However when you consider it in a advertising and marketing context, like what does it imply in advertising and marketing?
(14:25): It, it mainly are indicators of your persona that you’re sharing together with your viewers. So what indicators are you sending to an viewers once they learn your white paper or once they learn your weblog put up mm-hmm.
John Jantsch (15:10): Use synergy. Yeah. Use synergy as typically as you’ll be able to. Synergy
Ann Handley (15:13): Is, it’s going to circle again on that model voice factor later,
(16:02): Like simply permitting a bit little bit of persona to shine via. As a result of so typically John, just like the bar is tremendous low, particularly within the B2B area, on the B2B discussion board, on the advertising and marketing course of, B2B discussion board, a few weeks in the past, I, I shared this, this precise downside. I talked about this precise downside. I share the story of a scientific instrumentation firm and, and the way their model voice is like extraordinarily buttoned up. Like they promote, they promote units to laboratories, proper? And so their model voice is extraordinarily buttoned up. Like there’s nothing discernible about it in any respect. Their product names have like H 1 27, 5 capital H small a like, you already know, that is like how they title their merchandise. And so it is like, what do you do with that? Um, and so I believe that there is a chance there for some inventive marketer in working inside a scientific instrumentation firm, and I am utilizing this as a proxy now. It is like, I believe there’s alternative there for any one in every of us who’re working with a, in an organization to say, you already know what? Our voice is absolutely our probability to, to, to create a reference to our viewers. Like, that is it. Like, it sounds highfalutin and literary, however it’s not. It is really simply the flexibility to kind belief and to fill movie, to, to kind that connection. That is what, that is what our personalities do as individuals, and that is what our voices do for our manufacturers as properly.
John Jantsch (17:25): And I believe generally the true alternative is available in like the corporate you simply shared in doing one thing that they perhaps the reader would not count on. Yeah, precisely. As a result of they’ve simply been like bored stiff for 10 years, and now it is like, wow, that I did not see that coming. I believe that is, that is the true alternative. I imply, would it not be, would you, would it not be protected to say that if you’ll attempt to determine on a course to go, that voice of buyer is at all times one of the best voice?
Ann Handley (17:52): Yeah. Yeah. Typically I additionally suppose voice of,
John Jantsch (17:54): I imply, in
Ann Handley (17:55): Advertising, so yeah. Yeah, undoubtedly in advertising and marketing. I imply, I believe voice of the client is essential, particularly while you wanna pull in just like the language that they use. You recognize, that is, that is actually essential, proper? However I additionally suppose that it is not simply that, I additionally suppose it is about who you’re as a model and, and, and, proper. Fairly often, like at a smaller firm that’ll come from the founder or, or the, or, or, or one of many founders, you already know, it, it, it, and at a much bigger firm, I believe it, it additionally will a, it is a dialog you could have internally. Like, who’re we as an organization and the way can we really talk in a manner that’s going to really feel like a bit bit extra accessible to our viewers? So yeah, pulling within the voice of the client, I believe is, um, is essential.
(18:36): However I additionally suppose it is, it is, it is a part of what it, there’s an train within the e book to, to form of assist you determine what’s your model voice. Um, so sure, I used to be simply fascinated by while you stated like, how do you discover your model voice? A kind of questions and that knot of questions that you simply requested me. And I believe, you already know, simply, simply considering via like, how is it that we need to be seen and what, you already know, why did not we get into this enterprise? I give you an entire sequence of inquiries to undergo and, and what’s it that excites us about it? Um, and in addition taking a look at, you already know, just like the individuals who based your organization, who’re we? And, and like, what’s our historical past and, and who’re we as a, as a model? I believe all of that’s performs into your voice as properly.
John Jantsch (19:17): Let’s speak a bit bit about your type. Who could be, who could be your writing twin? So like author on the market that you simply suppose, I am not asking you evaluate your self to them essentially, however that you simply write like them otherwise you, you are feeling like your type is a bit like them?
Ann Handley (19:32): I do not know that I’ve a writing twin per se. I’ve a, I’ve a writing mentor, I suppose, of my very own, who he has no thought that he’s my writing mentor. And, and possibly it will be, so it will simply be such a bizarre factor to even, even for him to consider. However, so David Sedaris, I discussed him a second in the past, might be the one who’s who I, I aspire my writing to be near, I will not say it is like, I, I do not like take a look at David and I believe, oh, I am gonna write identical to him. However there are parts of the best way that he talks about issues, or the metaphors that he yeah. That he, that he ascribes in his writing that I am like, you already know, I’ve discovered lots from him. And so I believe, I do not know, mentor is, might be the great, phrase.
(20:17): Or perhaps identical to a, yeah, he is been like a silent coach. I shared this story not too way back in a chat, however I, I talked about how over the previous few years, like one of many the explanation why my voice has modified is since you talked about it a second in the past, as a result of I, I’ve the self-discipline now to take a seat down each two weeks and write that letter, that e-newsletter to 50,000 subscribers on my record now. In order that I began that e-newsletter nearly 4 years in the past. And that, simply the consistency of that over time. Yeah. And actually fascinated by how do I talk with an viewers in a manner that feels very genuine, I suppose, to make use of that phrase for me. Yeah, yeah, yeah. There you go. That is actually helped me evolve my voice. In order that’s a method that I developed my voice, however the second manner.
(21:04): So simply by practising, like by mimicking and like, by seeing what works and what would not, what feels proper and letting go a bit bit too, and never, not like agonizing fairly a lot about, like, I felt like I might fairly often after I would publish one thing, like after I learn my previous weblog put up, for instance, and perhaps you have skilled this too. No. Like, I really feel like stress, like I used to be so like cautious and like type of buttoned up and like, Ooh. Like I simply, it is a bit bit evident within the first version too, the, that that that form of like, that type of vibe is like, I felt my nervousness a bit bit. Like, like, oh God, individuals are gonna learn this. Like, I felt that, such as you perhaps anyone else studying it would not see it, however I noticed it cuz I do know myself now. Yeah, in fact. Um,
John Jantsch (21:45): That is actually, that is actually fascinating. I used to be simply the other. Mine learn like journal entries. Oh. I imply, it is like, I imply, I can not let you know what number of emails I obtained from individuals within the early days, you already know, mentioning my grammar
Ann Handley (22:08): Oh, that is humorous.
John Jantsch (22:32): However you already know, you wrote for Click on. I imply, you wrote, while you wrote for click on Z it was extra like a media publication than what we then noticed weblog
Ann Handley (22:42): Develop into. Sure, sure, that’s true. Yeah. It was far more like that. Yeah. And you already know, I imply, my background is, is in journalism. Like, I labored in journalism for 10 years earlier than I began, you already know, earlier than the web occurred. And so, so yeah, that’s undoubtedly my basis now. I used to be simply gonna say that, so two issues that evolve my voice. One was, you already know, to have that common observe. I wasn’t each day such as you, however each two weeks it was, it is, you already know, that is undoubtedly helped me evolve my voice. The second factor although is I went via and skim all of David Ceras work. I began proper from the very starting. I learn his very first e book of essays, which is revealed within the nineties, uh, 96 perhaps. One thing like that. I learn that e book after which I sequentially went via and skim each single difficulty, sorry, each single e book that he revealed, like so as. So I believe he is revealed, I do not know, 15 books, one thing like that. 12, perhaps not that many. However I went via and like in, in seeing how his vo voice developed and noticing selections that he made. Like I learn them as a author, you already know what I imply? Like, I went via and simply mm-hmm.
John Jantsch (23:48): You began saying, why’d you make that alternative right here? I used to be curious, like,
Ann Handley (23:51): It is so humorous that he in contrast his mom’s Tan to toast. And I used to be like, that is like a humorous manner to consider it. And so, yeah, there’s just a few issues that actually it helped me rethink about how I just like the ch by wanting on the selections he made, it made me take into consideration, you already know, how I, how I evolve my very own voice. So,
John Jantsch (24:12): And but not a single FBO that exhibits up and all people writes it is
Ann Handley (24:15): Fact. It is off model
John Jantsch (24:17):
Ann Handley (24:20): Oh yeah, I’ve seen him like 4 instances. Yeah, yeah, yeah.
John Jantsch (24:23): He is a handful. What would EB White consider your recommendation
Ann Handley (24:26): On this e book? Oh my goodness. I used to be gonna say he was utilizing on my different literary crush. I like his work. I simply, I like his work a lot. Sure. Oh my gosh. Truly, I simply obtained a, a second version, sorry, I simply obtained the, a primary version of Charlotte’s Net by a good friend. She despatched it to me for my birthday, which was like per week and a half in the past. Oh my gosh. It is identical to, it is so particular to me. I have been, I have been like lusting after a primary version of Charlotte’s Net by E White perpetually, as a result of I’ve talked about this too, however it’s like, not that it is not as a result of it is, it is a improbable youngsters’s e book, which it’s, however it’s such a fantastic parable for advertising and marketing. So anyway, so yeah, there’s that. So what would I believe, I do not know what he would give it some thought.
(25:08): I imply, I hope that he would love it. I title checked him a number of instances. Yeah. I imply, I believe EB White is only a fantastically gifted author. I, as a result of he can go between essays and New Yorker articles and kids’s books simply seamlessly, you already know, he wrote Charlotte’s Net and he, he wrote Stuart Little, however he additionally wrote The Parts of Fashion, which I do know you are a fan of favor, proper? Um, a writing e book for, for the ages. After which he additionally, he, he, I imply, however actually what he did is he wrote for The Atlantic Month-to-month for a very long time, for Harpers and for, for the New Yorker. So,
John Jantsch (25:43): All proper, so now the 800 pound elephant within the room, I assumed you’d respect that blended metaphor. It is, it is really the 800 pound gorilla. An 800 pound elephant’s, really not that huge. So,
Ann Handley (25:55): Is
John Jantsch (25:55): {That a} reality? What’s that? No, I, I exploit that on a regular basis. I heard any person say, you already know, let’s speak in regards to the 800 pound elephant within the room, and it is clearly the 800 pound gorilla or the elephant within the room. Proper? Proper. How huge. However, so it is my favourite combine metaphor, 800
Ann Handley (26:09): Pound elephant. You are in all probability not that huge. You are in all probability proper.
John Jantsch (26:12): They’re born a few thousand kilos
Ann Handley (26:30): My good 100%. No, they, it won’t substitute all writers. It’s going to substitute some mediocre writers. And that is once more, one more reason why I imagine that utilizing our alternative to speak with an viewers in a manner that’s really like that, that embodies our personal voice and that really may solely come from us. One thing I discuss within the e book fairly a bit is so essential as a result of, you already know, AI I do suppose is more and more going to creep into our writing. It already is. I imply, I, I exploit purposely every day, you already know, it is, it is my little writing robotic editor that sits on my shoulder via all the pieces that I do. And so it is already beginning
John Jantsch (27:12): To No, no extra passive voice for you. Precisely.
Ann Handley (27:15): I like to identical to, argue with it although. I simply, I like to only flick it instantly. Like, you already know what? I made that alternative on function. I do this on a regular basis. It is extremely, extremely satisfying. Yeah, as a result of, however that is the entire thing, proper? It is like, sure, AI goes to creep into what we do. It should write first drafts for us, it will appropriate our grammar. And generally that is helpful, however generally it is not. And so I believe, you already know, there are two ways in which I take into consideration. It is like, yeah, I like to only say, no, ai, that is precisely what I wished to do as a author, as a creator. That is what I wanna convey. So, you already know, I do not take their options and I like to identical to, dismiss. It is simply actually satisfying. However I believe the opposite manner that, that it’s going to have an effect on us is like once they, when for instance, if we’re use an AI writing software, we enter some knowledge and a few coordinates and it spits out, it spits out the primary draft of a weblog put up for us, I believe it is, it is essential that we then take that weblog put up and make it really our personal.
(28:11): So at our voice, at our persona, I believe it can make writing quicker for lots of people, which I believe is, it is good and unhealthy, you already know, I imply, I am a realist about it. I do not suppose that it is not going to have an effect on, I believe it completely will have an effect on us. However, you already know, I’ve some, uh, I’ve some blended ideas or some blended alliances, I suppose, about how I really feel about making writing extra environment friendly. Like that is a giant promoting level for lots of those AI instruments and platforms. And I am not so positive that we wanna be extra environment friendly as writers. You recognize, it is like, I do not, I do not need any person to construct one thing for me and, and like discuss that, that they have been in a position to do it quick. Like, I would like any person to take time and craft and care. Like that is my, that is what I would like. So I believe that is what I would like us as creators to offer ourselves permission to do this.
John Jantsch (29:03): Properly, I, I believe the message actually for creators needs to be that, you already know, technique is your superpower. I imply, there are, in the event you’re competing with the individuals writing $10 weblog posts, you are in bother.
Ann Handley (29:52): Yeah. That is fascinating. Yeah. Yeah. I, I believe two actually good examples of, of the way it’s gonna change issues. However, however like even the ai writing software platform executives, just like the individuals who I’ve heard discuss it, like they’ve even stated like, you’ll be able to’t put an AI writing software within the fingers of a non-writer and count on magic. Yeah. Like, it is not gonna occur. Such as you’ve gotta have that Yeah. Foundation, you already know? So, you already know, no less than for now till, you already know, they, they arrive for me and are available for you, after which we’re all, we’re all working
John Jantsch (30:25):
Ann Handley (30:54): Yeah, so yow will discover [email protected] If you wish to subscribe to my each different Sunday e-newsletter, which is likely one of the finest issues on the web, it is at anne hanley.com/e-newsletter. You can too discover me at Advertising Profs, uh, at advertising and marketing profs.com, or, and as you stated, if I can discover the e book mainly on Amazon or Barnes and Noble or bookshop.org, wherever you wish to get your books.
John Jantsch (31:19): Superior. Properly, Ann, thanks for taking a second to cease by the Duct Tape Advertising Podcast, and hopefully we’ll run into you once more quickly. Considered one of as of late on the market on the highway having me. Hey, and one last factor earlier than you go. You understand how I discuss advertising and marketing technique, technique earlier than techniques? Properly, generally it may be arduous to know the place you stand in that, what must be achieved with regard to making a advertising and marketing technique. So we created a free software for you. It is referred to as the Advertising Technique Evaluation. Yow will discover it @ marketingassessment.co. Try our free advertising and marketing evaluation and study the place you’re together with your technique right now. That is simply marketingassessment.co. I might love to talk with you in regards to the outcomes that you simply get.
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