ClickTime Overview – The Good and Unhealthy for 2023


The instances, they’re a-changing, and so are work schedules. In consequence, a variety of enterprise homeowners are having hassle preserving a grip on how a lot time is spent by the crew working, and in addition which initiatives and duties are consuming up many of the clock. 

Enter ClickTime. 

With its potential to watch your worker timesheets, billable hours, and even who’s engaged on what and when, ClickTime has all of the options your enterprise wants to remain on high of its time-tracking. 

And that’s simply the tip of the proverbial iceberg concerning what ClickTime is able to—there’s a complete lot extra beneath the floor.

ClickTime logo for Crazy Egg ClickTime review.

ClickTime: The Good and the Unhealthy

The deeper down you go, the extra intelligent options you’ll discover with ClickTime.

It has easy-access knowledge templates for offering important time-tracking info. It has computerized project-cost calculations based mostly on the growing or lowering hourly charges of salaried workers as they work roughly. It even has the flexibility to view every worker’s present working “capability” and efficiency.

And the most effective half? ClickTime does all of it from a single platform. This has a variety of advantages.

For example, having the ability to observe every of your organization’s initiatives from one dashboard offers you the management to pinpoint precisely how a lot every challenge prices, together with each billable and non-billable hours, in addition to exterior bills. It additionally retains you knowledgeable on how lengthy every challenge takes to finish, and the way a lot future initiatives of comparable metrics will price in effort and time. 

However with all that energy comes…an outdated, dusty-looking UI and a few options that aren’t as intuitive as you may need hoped. The platform additionally has a variety of shifting components, so it might take some time to study. Nonetheless, in case you’re prepared to place within the time, it might all be value it. 

What ClickTime Is Good At

Worker monitoring: ClickTime gives intricate worker monitoring capabilities that give managers invaluable visibility into crew efficiency and availability.

The useful resource planning dashboard consolidates real-time knowledge right into a big-picture overview of operations, billable hours, and initiatives labored. Managers can simply monitor budgets and evaluate projected timelines versus precise hours labored per challenge. This aids in figuring out timesheet and workflow optimization alternatives, and it’s also possible to really feel protected from unintentional overages due to computerized notifications that assist preserve your budgets on observe. 

Five features for ClickTime project planning with Resource Planning highlighted.

ClickTime dynamically calculates hourly prices into every challenge as workers log time. For salaried workers, this implies increased hours will successfully decrease the hourly fee. Both means, this not solely reveals insights into your most and least cost-effective expertise, nevertheless it additionally reveals the true price of a given challenge with respect to a given worker’s time spent on that challenge.

Going past simply time monitoring, ClickTime’s worker efficiency dashboard incorporates detailed analytics on parts like meant price range versus precise prices, billable time utilization, bills incurred, and whole billings generated by every staffer. These worker monitoring metrics spotlight your star gamers in addition to alternatives for enchancment. This additionally enables you to plan forward if there are any adjustments to your crew, since you’ll know what you’ll be lacking if somebody leaves. 

Monitoring workers contains day off as properly, and ClickTime can adapt to any of your PTO coverage wants. Staff can simply request day off, which managers can shortly approve or deny. Accrued depart rolls over based mostly on configurable caps and integrates seamlessly into timesheets for a unified view of the schedule.

By centralizing worker monitoring in ClickTime, managers keep exact oversight of crew productiveness, prices, schedules and extra. The extent of element allows smarter planning, extra optimized efficiency, and higher workforce administration.

Timesheets landing page with information for Online Timesheets.

Worker capability: ClickTime gives spectacular options to optimize worker capability planning and workload allocation.

On the particular person degree, ClickTime components in every staffer’s scheduled breaks, PTO, holidays, conferences, and every other private time. This gives an correct, real-time view into true worker bandwidth accessible for initiatives and assignments.

Screenshot from ClickTime page with information about how to forecast upcoming capacity needs with the software.

The system tracks capability globally throughout weekly, month-to-month, and annual views. Managers can simply see their crew’s whole availability and allocate workloads accordingly. This prevents burnout and overburdening workers whereas nonetheless assembly operational wants. Staff even have transparency over their allotted hours by way of private dashboards.

As hours are logged, ClickTime proactively reacts to configurable guidelines and insurance policies to decrease worker hours as they method extra time and their capability limits. Alerts notify managers prematurely in order that undesirable OT may be prevented via well timed workload changes. Preset extra time insurance policies come customary, however they will at all times be custom-made.

By centralizing real-time worker capability monitoring and clever workload balancing, ClickTime empowers managers to optimize labor allocation and forestall burnout. This maximizes productiveness each for people and groups over the long term.

Informational page on features that will help manage your team's current workload.

Mission monitoring: ClickTime gives strong challenge monitoring capabilities that allow companies to realize a greater sense of timelines and the true prices of sure initiatives. This prevents the widespread pitfall of underestimating challenge durations and bills—aka the dreaded Planning Fallacy.

For timelines, ClickTime tracks each billable and non-billable hours spent throughout your entire challenge lifecycle—together with managerial time spent fixing points, collaborating in conferences, basic communications, and extra. This reveals the true length of initiatives.

On the monetary aspect, ClickTime tracks all worker bills associated to a challenge from journey and purchases to hourly charges. Receipts are captured on-the-go, and bills may be submitted in over 160 currencies with routinely negotiated charges.

Three types of expenses listed that you can manage with ClickTime.

With end-to-end time and expense monitoring, ClickTime gives sensible info concerning how a lot effort and price range is invested into every challenge. With extra accuracy on efficiency knowledge and traits, you’ll have the ability to make higher selections for comparable initiatives sooner or later.

Maintaining spending beneath management is necessary, and you are able to do that with ClickTime all through a challenge’s length by including approval workflows. And, by quantifying and factoring in beforehand hidden prices like administration overhead, you’ll have a extra life like image of a given challenge’s required sources and anticipated prices from the beginning.

ClickTime’s complete challenge monitoring capabilities allow companies to optimize initiatives by planning timelines and budgets with larger precision—stopping widespread and generally pricey underestimations.

Future planning information that ClickTime will help managers improve on.

Actual-time knowledge, info, and updates: ClickTime delivers real-time monitoring and updates throughout a number of knowledge factors involving time, challenge, and employee-related knowledge.

As workers log hours on a newly launched challenge, ClickTime dynamically subtracts their pay charges from the general price range. This enables admins to watch spending in real-time and instantly reply to any price range overages.

One of many key instruments you’ll discover is the built-in stopwatch, which gives second-by-second monitoring of time spent on duties. This exact measurement helps inspire (or possibly intimidate) workers whereas offering correct billing knowledge, and there are automated reminders to make sure that you always remember to cease the timer.

One other good thing about real-time knowledge syncing is how sure worker actions corresponding to requests for PTO or expense submissions pop up immediately for supervisor overview and approval, so there’s no must waste time on different platforms to deal with these.

Whether or not or not it’s challenge budgets, detailed activity monitoring, or personnel availability, ClickTime gives ubiquitous real-time visibility. This entry to dwell knowledge offers managers a transparent path in direction of higher crew efficiency and profitability.

Day view with red arrows pointing to real-time tracking features.

Helpful development reporting: ClickTime allows extra environment friendly planning by offering easy accessibility to historic challenge and activity knowledge.

All previous challenge particulars are saved inside ClickTime, together with timelines, budgets, sources allotted, and extra. With this repository of institutional information, managers can leverage learnings from prior initiatives to higher estimate and plan future ones.

For instance, ClickTime’s detailed historic knowledge permits extra precisely predicting the staffing wants, hours, required talent units, and optimum price range when scoping a brand new challenge. Previous billing charges and challenge prices may also enhance the forecasts of anticipated profitability and ROI earlier than work begins.

Since each prices and billable hours are tracked in ClickTime throughout all initiatives, managers acquire data-driven insights to subtract expenditures and arrive at a metrics-based estimation of potential income. Future initiatives can then construct on learnings from the previous as an alternative of ranging from scratch every time.

Enterprise intelligence and analytics: ClickTime gives a nifty enterprise intelligence toolkit that’s nice for conducting knowledge evaluation.

First, the dashboard centralizes all of the real-time knowledge factors. Subsequent, the enterprise intelligence engine can be utilized to rework the info into insightful graphical reviews with just some clicks.

Pie charts, bar graphs, line graphs and extra may be generated to visualise these traits, whereas scheduled report automation ensures key stakeholders are stored knowledgeable. The ensuing knowledge can be exported effortlessly and in quite a lot of codecs as wanted.

Untitled report created with the chart feature highlighted.

ClickTime contains greater than 70 pre-built report templates for widespread reporting wants that may present prompt worth. In our expertise, these coated many of the conceivable evaluation eventualities we’d need to run, with minimal customization wanted.

Between simplified knowledge views, real-time reporting, and loads of pre-configured templates, ClickTime’s enterprise intelligence toolkit is ready to unlock key challenge knowledge insights for making knowledgeable future selections.

Summary by project report page with blue button to run report.

Customizability: ClickTime gives in depth customization capabilities to tailor the platform to your distinctive enterprise wants.

For timesheets, you may create customized fields to trace the particular knowledge factors that truly matter—with challenge, activity, and hourly particulars included. The multi-tier object hierarchy permits capturing insights from the shopper degree all the way in which all the way down to particular person time logs. If wanted, it’s also possible to add private notes on every entry to supply reminders and context.

Past knowledge fields, the timesheets themselves may be custom-made and polished to match branding and look extra skilled. There’s even a Fast Time entry characteristic that allows quick copying of every day logs for repetitive schedules.

On the executive aspect, setting the fitting permissions ensures applicable worker entry whereas a robust guidelines engine permits you to management company-wide workflow settings—from most hours to price range caps and extra.

Whether or not tailoring knowledge assortment, timesheet design, permissions, or overarching guidelines, ClickTime is versatile sufficient to mannequin your particular monitoring wants, approval chains, and enterprise logic.

Custom reports landing page with blue button that reads "Build Custom Reports."

Integrations: ClickTime gives in depth integrations with widespread enterprise software program throughout accounting, HR, communications, buyer relations administration, and extra. This enables seamless knowledge connectivity for automated workflows.

A significant spotlight is the flexibility to combine accounting platforms like Xero, Sage Intacct, and Workday. This allows you to switch granular time and expense knowledge from ClickTime immediately into your monetary programs for streamlined billing and reporting.

Along with accounting, ClickTime affords integrations for instruments like Slack, Salesforce, Asana, Dropbox, and plenty of extra. It additionally helps HR programs like ADP and BambooHR to facilitate clean worker knowledge switch.

With ClickTime’s award-winning and highly effective REST API, customized connections may be constructed with nearly every other enterprise software program with out complexity. This gives the flexibleness to suit your distinctive tech stack.

General, the massive assortment of pre-built integrations and API extensibility give ClickTime a robust route to the instruments your enterprise depends on every day. 

Explore ClickTime integrations page with features listed.

ClickTime’s Potential Drawbacks

Requires a studying interval: Like several superior platform, ClickTime requires an preliminary studying interval to get acquainted with its in depth suite of options.

With lots of of capabilities throughout private and firm dashboards, mastering ClickTime’s huge performance takes time. The worker interface is a little more readily intuitive, however the manager-level administration instruments contain a deeper studying curve.

Whereas expansive, the system’s flexibility comes at a worth of complexity.Correctly configuring the plethora of choices round guidelines, permissions, reviews, monitoring fields, and extra is essential however takes hours to optimize. 

In consequence, customers could also be overwhelmed when navigating between the platform’s many views, feeling that they don’t have the technical experience to make the most of the highly effective customization choices out of the field. 

Whereas ClickTime’s breadth allows modeling it to any use case, managers ought to count on and plan for a doubtlessly rocky onboarding course of. This additional time makes it exhausting to really feel satisfied of the platform’s full potential up entrance, because it takes time to see the worth have any impact.

Red arrows pointing to the many different view options in ClickTime dashboard.

Time and scheduling points: Throughout our analysis of ClickTime, we encountered some limitations round sure time and scheduling inputs that would profit from enhancements.

When logging hours labored, the system solely permits coming into a complete variety of hours versus specifying a exact time-frame corresponding to 9am to 5pm. For groups with fluid every day schedules, this discount of context may result in confusion. 

Equally, workers engaged on a number of initiatives per day may expertise disrupted productiveness having to change repeatedly between challenge entries fairly than having a consolidated timesheet to seize all hours seamlessly.

Moreover, time increments are restricted to quarter hour blocks fairly than supporting minute-by-minute precision. For a platform touting accuracy, we anticipated extra granular monitoring capabilities. Over time, persistently rounding to the closest quarter hour may end in incremental inaccuracies concerning extra time calculations and depart accruals.

The every day timesheet view additionally caps entries at 24 hours whole per day, whatever the variety of purchasers— so if in case you have three purchasers working a nine-hour day, you wouldn’t have the ability to enter that within the every day timesheet because it exceeds the 24-hour cap. Bigger groups might require creating separate sheets to log work throughout all workers versus having visibility right into a consolidated view throughout the workforce.

Weekend work hours additionally can’t be captured, as timesheets solely embrace Monday to Friday. This fails to account for weekend hours that some groups require.

Whereas ClickTime delivers strong time monitoring total, enabling extra customizable time entry codecs, minute-level precision, and weekend protection would enhance accuracy whereas stopping the necessity for inefficient workarounds.

Red arrows pointing to two client names and a note on one of the clients within the ClickTime project view.

Antiquated UI: Upon first impression, ClickTime’s person interface might really feel antiquated and outdated. The dashboard’s look resembles backend programs from many years previous fairly than the polished trendy look that customers count on in 2023.

Untitled report with list of 3 projects with billing information.

For groups interacting with the platform every day, the lackluster visible design creates friction versus an pleasant, participating expertise that modern UIs prioritize. Switching to this dashboard after utilizing different trendy functions will make some customers really feel like they’re touring again in time.

In fact, performance stays paramount on the finish of the day, and ClickTime does a great job at delivering the capabilities it guarantees, however the dated visible design dangers undermining the person expertise and subsequently productiveness within the trendy age of consumerized enterprise software program.

For directors much less involved with glossy and progressive presentation, this is probably not an impediment. However for sure audiences, the UI may very well be sufficient to show them off from contemplating the platform altogether.

ClickTime dashboard with a reports screen and graph shown.

Cell app points: Throughout testing, we encountered some hiccups surrounding the performance of ClickTime’s cellular app.

Regardless of availability being marketed for each iOS and Android, we had been unable to obtain the Android app on a number of gadgets. Compatibility seems to rely on particular telephone fashions, so that you’ll need to confirm cellular entry throughout your total workforce’s {hardware} if adopting the platform.

Moreover, those that are in a position to set up the app might notice unintuitive navigation and problem in performing key actions like time entry. The complexity of the net dashboard doesn’t translate properly to cellular experiences.

Particularly, the method of inputting knowledge by way of the cellular app may be irritating and cumbersome. The design is just not terribly responsive, and the desktop-centric interface can really feel overloaded on the smaller screens.

For groups requiring on-the-go entry, the cellular expertise might damage productiveness greater than it allows it. The execution leaves room for enchancment on each performance and machine assist, and that may power customers to desert the cellular app altogether in favor of the extra dependable desktop model.

Mobile device message that ClickTime won't work on that device.

ClickTime Plans and Pricing

From small firms and groups in search of primary time, expense, and report monitoring to bigger organizations in search of customized monitoring, budgeting, and useful resource optimization, ClickTime can deal with the wants of any sized enterprise. 

It has 4 easy plans:

  • Starter
  • Staff
  • Premier
  • Enterprise

Every plan builds upon the earlier one, including extra advantages and options. Whenever you transfer from the Starter plan to the Staff plan, you acquire entry to further reporting options and integrations. 

Whenever you improve to the Premier plan, you’ll have all the useful resource administration instruments that ClickTime has to supply, together with the budgeting and forecasting options. 

Lastly, the Enterprise plan is for the biggest organizations needing a customized answer on high of what the Premier plan affords. 

Needless to say there’s a 14-day free trial ready for you when you’re prepared, no bank card required. 

Start free trial page with advertisement that in only 60 seconds you can get started.

Starter Plan

ClickTime’s Starter plan is for smaller firms targeted on streamlined time and expense monitoring. It prices $10 per person per 30 days when billed yearly, and it comes with important capabilities like timesheet technology, a stopwatch timer for precision monitoring, and electronic mail reminders for unfinished logs. You additionally acquire entry to over 70 pre-configured reporting templates so you may shortly glean insights from timesheet knowledge with out constructing customized reviews.

To simplify time logging, the Starter plan gives automation of repeated actions, one-click copying of earlier entries, and timesheet shortcuts. Full expense monitoring is offered as an add-on that features approvals and reporting for an additional $2 per person month-to-month.

Whereas superior performance like budgeting, scheduling, and customized fields aren’t included, the Starter plan focuses on offering basic time and expense administration instruments for small groups seeking to transcend guide processes. With telephone and electronic mail assist plus three years of historic knowledge entry, it delivers core ClickTime capabilities in an easy-to-use bundle. 

It additionally contains customary safety protections and uptime ensures so that you’ll at all times have peace of thoughts.

Staff Plan

ClickTime’s widespread Staff plan is offered for a per-user worth of $13 per 30 days when billed yearly, including extra superior options to the platform’s core time and expense monitoring skills.

Constructing on the Starter plan, you acquire customized time monitoring fields for tailor-made knowledge assortment together with extra time monitoring, worker efficiency reporting, and a customized report builder.

Extra integrations may be enabled within the Staff plan, together with Zapier and ClickTime’s REST API for connecting to different apps. Admin controls are additionally expanded with timesheet approvals, customized alerts and messaging, and crew segmentation.

The Staff plan additionally unlocks the next options: 

  • PTO monitoring
  • Break day requests and approvals
  • Accruals
  • An organization calendar
  • Prolonged onboarding and admin coaching
  • Historic knowledge entry as much as 5 years

Whereas nonetheless targeted on fundamentals fairly than challenge administration complexity, the Staff plan allows extra superior monitoring, insights, and configuration to go well with rising companies. For extra flexibility past primary time and expense wants, it strikes a stability between simplicity and deeper capabilities.

Premier Plan

ClickTime’s Premier plan allows superior budgeting, forecasting, useful resource administration, and challenge administration capabilities. It prices $24 per person per 30 days when billed yearly.

The Premier plan has all of the options of the Staff plan, plus real-time visibility into worker availability, challenge efficiency dashboards, and data-driven forecasts.

You additionally acquire entry to the next useful resource administration instruments and options: 

  • An actual-time allocation dashboard
  • Month-to-month retainer administration
  • Worker utilization targets
  • Capability estimates and planning
  • Understaffing/overstaffing indicators
  • Firm-wide utilization reporting
  • Month-over-month analytics
  • Mission administration approvals, assignments, templates, and Gantt charts. 
  • Seven years of historic knowledge

For skilled companies companies and project-driven groups, the Premier plan’s superior budgeting, useful resource optimization, and challenge administration capabilities energy strategic decision-making. It’s the total bundle of what ClickTime can do for your enterprise. 

Enterprise Plan

ClickTime’s Enterprise plan affords most capabilities and customizations for big, advanced organizations. Since pricing is custom-made based mostly in your wants, it requires contacting ClickTime gross sales for a personalised quote.

Constructing on the Premier plan, Enterprise unlocks further superior performance like extremely adaptable challenge hierarchy modeling to suit your construction and processes. You additionally acquire the flexibility to completely customise branding and platform aesthetics. For knowledge continuity, bulk historic time knowledge can be imported with as much as 10 years of enabled entry.

The Enterprise plan additionally helps single sign-on integrations, and an id administration characteristic for safe scaling throughout massive workforces. Extra perks embrace superior audit trailing, DCAA compliance controls, and customizable sub-job workflows.

To make sure ongoing optimization, the Enterprise plan has devoted account administration with customized coaching and repair. For sprawling enterprises with 1000’s of workers and intricately structured initiatives, ClickTime’s Enterprise plan gives deep platform management.

If standardized plans can’t accommodate your group’s complexity and scale, the Enterprise tier introduces true customizability for ClickTime to satisfy distinctive enterprise calls for.

Four plan options with prices for three and a call option for the fourth plan.

Ultimate Ideas

Organizations of any dimension who must carry an array of time-tracking options beneath one roof can discover what they want with ClickTime. Particular person consultants, service companies, businesses, and distributed groups may all profit from this versatile and scalable workforce-optimization platform. 

Though the outdated person interface may in all probability use a makeover, ClickTime’s highly effective options, customization choices, and integration capabilities make it adaptable for {most professional} companies groups.

Because the workforce continues to broaden and evolve, monitoring software program like ClickTime turns into extra related and vital. We had been bought on its skills to trace the intricacies of billable and non-billable hours, in addition to the way it can report “true” challenge prices and particular person employee capacities. Possibly you’ll discover a characteristic that sways you as properly.



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