Nintex Overview – The Good and Unhealthy for 2023

Nintex is an industry-leading answer for workflow automation and course of administration. It’s highly effective, advanced, nice for automating nearly any sort of course of, and sometimes utilized by massive companies. Amazon, LinkedIn, and Coca-Cola are just some of this model’s real-life customers.

However, with its energy comes a hefty price ticket and a prolonged studying curve. If these drawbacks don’t deter you, it’s an incredible piece of software program that may flip your corporation right into a well-oiled machine that will get extra accomplished with out hiring anybody new.

Nintex logo for Crazy Egg Nintex review.

Nintex In comparison with the Greatest Workflow Administration Software program

To see how Nintex stacks up within the market, we examined a spread of different software program choices within the class of finest workflow administration software program. Take a look at a couple of of our favourite options under.

ProofHub is our best choice for workflow administration, providing a superb steadiness of ease of use, flexibility, and pricing. Attempt it free for 14 days.

Course of Road is the way in which to go if in case you have easy wants and solely have to handle a couple of distinct workflows. Join now and get two weeks free.

Hive is designed particularly for distant groups with mission administration options baked in. Discover its capabilities on a 14-day free trial.

Kintone is a great alternative in case you want lots of customization however have a small workforce and minimal finances. Attempt it free for 30 days, no bank card required.

In order for you probably the most superior, customizable, and versatile workflow and course of automation software program, Nintex is nice for you. Hold studying to study extra about what it does properly and the place it falls flat.

Nintex: The Good and the Unhealthy

Nintex is way more than an automation platform—it’s a modular low-code answer with a number of instruments to assist streamline processes and workflows throughout your corporation. On this part, we’ll look at what it does properly and what makes it inaccessible for lots of companies.

Nintex landing page for scheduling a demo.

What Nintex Is Good At

Like most workflow automation instruments, Nintex can streamline how your workforce works. From standardizing processes and constructing advanced workflows to automated doc creation and customized cellular apps, it has loads to supply.

However what makes it stand out (in a great way) from the remainder? Let’s discover out.

Automate absolutely anything: With Nintex, you may combine your entire tech stack and automate processes or workflows throughout your complete enterprise, even people who span a number of departments or a number of completely different instruments. Different automation options have important limitations or poor integration capabilities, however you’ll discover neither with Nintex.

Have to automate the creation of labor orders, invoices, contracts, or different paperwork? Leverage the software program’s workflow builder. Perhaps you have got repetitive duties like gathering suggestions and routing it to the appropriate individual primarily based on the subjects concerned. That may be placed on auto-pilot, too. From the best to probably the most advanced processes, Nintex handles all of it.

Process for discover, automate, and optimize your business processes with 7 steps shown.

Robotic course of automation (RPA) capabilities: Nintex gives each attended and unattended RPA options that allow you to automate even probably the most advanced computer-based duties. With attended automations, customers can maintain a watch what’s taking place and step in if wanted. They will additionally use this function to point out new hires how one can do every little thing they should know—all the way down to the smallest particulars, like the place to click on—and providing real-time steerage in the event that they get caught.

With unattended RPA, no oversight is required and also you get full, hands-off automation that does no matter you need it to. Each choices leverage machine studying and world-class studying capabilities that permit bots behave identical to people.  

Drag-and-drop workflow instruments: Nintex’s visible workflow designer enables you to map out processes one step at a time with out touching code. It’s so simple as clicking and dragging workflow components, like approvals, choices, branching logic, connectors, or notifications, after which watching your workflows spring to life. From new rent onboarding to day by day reminders and managing requests, there are few limits to what you may construct. And, everytime you’re prepared, you may usher in a developer to take it to the subsequent degree—you don’t have to code on Nintex, however you may.

Drag-and-drop workflow builder from Nintex with three steps.

Logic templates: There are dozens of pre-built workflows you may faucet into on Nintex, protecting frequent eventualities from doc approvals, critiques, and signatures to buyer onboarding, mortgage functions, and bill processing.

With just some clicks, you may choose a template and customise it to match how you’re employed. No want to start out from scratch—you get a ready-made framework that may simplify the setup of a number of automations and shorten your preliminary implementation time.

Connectors & open API: Pre-built connectors are drag-and-drop integrations you should utilize throughout the workflow builder to carry your tech stack collectively. Simply drop a connector in the course of a workflow to Workplace 365 to streamline doc creation or insert a Slack connector to ensure notifications and alerts are at all times seen by the appropriate workforce members.

You don’t must spend hours tweaking settings—they work straight out of the field. Nevertheless, you may customise these connectors additional to actually make your automations sing. When you can’t discover a connector, you should utilize Nintex’s open API to unify your databases, cloud companies, or different functions.

A list of connector availability from Nintex.

Course of discovery: Are there actions your workforce participates in on daily basis that you simply haven’t changed into a proper course of? Perhaps you have got your course of consciousness down pat, however you don’t know which of those may probably be automated. Nintex’s course of discovery function is actually a bot that data regular actions, analyzes them, and allows you to know the way appropriate they’re for automation. All of it occurs behind the scenes as your workforce works, so there’s no disruption.

Over time, the bot maps the primary path of every course of—in addition to each attainable variation—and places collectively documentation for you. You possibly can then share it together with your workforce, optimize it as wanted, standardize it into a proper SOP, or automate it with Nintex’s course of administration device.

Interdepartmental suitability: Specialised instruments solely work for one or two departments, however Nintex is versatile sufficient to handle workflows throughout each division, even processes that contain everybody. With premade templates for HR, IT, authorized, buyer help, and gross sales, you may carry the entire workforce into the loop with out superior customization. Then, tweak issues separately till you’ve perfected all of it. On high of departmental versatility, it’s additionally properly suited to dozens of industries, together with finance, authorities, manufacturing, and schooling to call a couple of.

What Nintex Is Missing

Regardless of all of its virtues, Nintex isn’t with out its drawbacks. In any case, energy and adaptability are normally inversely associated to ease of use and price. For probably the most half, Nintex won’t be a terrific match in case you’re a small workforce with a restricted finances.

Suitability for small companies: Nintex’s strong function set and unimaginable energy make it overkill for lots of organizations. With enterprise-grade performance, it’s positively higher suited to massive organizations with devoted IT assets—not modest groups aiming to simplify a couple of workflows. For streamlining fundamental processes and automating a workflow or two, Nintex’s extensible platform isn’t mandatory.

Plus, that energy comes at a steep worth, placing it out of attain for many small, rising, and midsize companies. At a minimal of $15,000 per yr (or $1,250 monthly), Nintex merely isn’t possible for lots of budget-conscious corporations. Except you want the superior energy and customization of Nintex, you’ll doubtless discover its price ticket unjustifiable, particularly in comparison with different instruments that may assist automate your workflows at a fraction of the associated fee.

Workflow built out within the Nintex drag-and-drop workflow builder.

Implementation: Whereas Nintex can assist you systematize and streamline even your most superior processes, setting all of them up within the software program can take weeks and even months of planning and testing. You’ll have to rigorously analyze how your groups work, decide guidelines, map out splendid processes, and construct varieties, workflow templates, and apps to help them. As soon as launched, you’ll undergo rounds of suggestions, changes, and re-training earlier than you may really let the automations run full scale.

For a lot of corporations, the lengthy implementation is properly well worth the rewards of a classy workflow engine that may deal with almost any problem. However, in case you’re on the lookout for an out-of-the-box answer you may implement straight away, Nintex isn’t it. Correctly wielding its huge capabilities requires time and assets, a actuality you must go into your shopping for determination totally conscious of.

Studying curve: Nintex comes with a steep studying curve that requires endurance, diligence, and time to grasp. Why? The interface is intensive, with many granular options and settings to discover. Even tech-savvy builders want time to study the way it all works collectively and how one can totally grasp this platform.

On high of that, documentation is fragmented throughout varied software program variations, making it difficult to search out the knowledge you want. Troubleshooting issues or errors can really feel such as you’re piecing collectively clues from disparate sources. That’s extremely irritating in case you’re new to Nintex or course of administration software program generally.  

Month-to-month plans: Nintex solely gives annual contracts, which may compound the ache of its costly price ticket. With no month-to-month billing possibility, you may’t test-drive Nintex for a couple of months to see if it’s the appropriate answer to your wants with the liberty to deactivate your plan if it isn’t. You need to decide to a complete yr up entrance, which implies an outlay of tens of 1000’s of {dollars}. That could be a large price to swallow for anybody, not to mention if you find yourself not utilizing it to its full potential.

There’s a 30-day free trial obtainable by request, however that’s not at all times lengthy sufficient to get deep sufficient within the platform to make any buying choices. You additionally may be capable to negotiate a shorter time period contract to strive it out, however that’s not publicly talked about on their web site.

Nintex Merchandise and Pricing

Nintex gives a full suite of workflow, course of, and automation instruments, together with bundled entry to a number of options. The modular method means you may select which merchandise would be the  most impactful relatively than having to pay for a bunch of capabilities you gained’t use.

Beneath, we discover every product Nintex gives, together with their advantages, who ought to use them, and the beginning worth level.

Automation Cloud

Nintex Workflow Automation Cloud is their core product, led by a drag-and-drop workflow builder that connects your instruments and will get extra accomplished in much less time.

The platform seamlessly integrates through premade connectors with standard functions like SharePoint, Workplace 365, Salesforce, and extra. Automate doc creation for repetitive data like contracts, invoices, and work orders, simply to call one instance. It additionally options an open API so you may automate processes throughout each enterprise device you employ.

It additionally comes with templates for frequent workflows like worker onboarding, contract administration, and expense approvals to get you up and working shortly, even in case you don’t know how one can code or program.  

There are three completely different plans to select from, all of which permit for limitless customers and workflows.

  • Professional: begins at $25,000 per yr and comes with 2,000 automated doc runs
  • Premium: begins at $50,000 per yr and comes with 10,000 automated doc runs
  • Customized: customized quote for no matter you want

When you want the flexibility to seize legally binding e-signatures or enhanced buyer help for extra hands-on help, you may add both of these to any plan for an additional price.

Automation Cloud, although expensive, delivers elevated effectivity, time financial savings, enhanced collaboration, improved compliance, and supreme scalability. It’s a workflow automation device you’ll by no means outgrow.

Nintex automation cloud showing forms for annual leave or long service leave.

Course of Discovery

Nintex Course of Discovery offers a holistic view of your present processes so you may optimize assets, cut back inefficiencies, and plan for the longer term.

It really works by robotically mapping your current processes via knowledge collected from varied programs your groups already use on daily basis. The bot designer makes it simple to set one as much as watch your workforce work. The ensuing visible course of maps provide you with a chook’s-eye view of how work strikes via your group.

With them, you’ll be capable to spot bottlenecks, redundancies, and areas the place automation or course of redesign may streamline operations. You and your workforce can collaborate straight throughout the platform to investigate processes, deal with issues, and implement adjustments that improve productiveness company-wide.

Built-in with the total Nintex platform, Course of Discovery enables you to seamlessly transition from discovering and mapping processes to really optimizing and automating them with Automation Cloud.

There are three completely different tiers relying on the variety of discovery bots you want—all three embody limitless customers so you may invite your entire workforce whatever the plan you select.

  • Professional: begins at $35,000 per yr and contains three bots
  • Premium: begins at $60,000 per yr and comes with six bots
  • Customized: totally customized quote with as many bots as you want

Course of Supervisor

Nintex Course of Administration is a complicated answer for mapping, optimizing, and managing enterprise processes. It offers course of homeowners, managers, and builders (plus the individuals who use these processes) full visibility into their workflows.

Map your present processes to know dependencies and inefficiencies, whereas course of dashboards present efficiency stats that will help you pinpoint areas for optimization. Integration with the broader Nintex platform means that you can shortly and simply put your course of insights into motion.

By sustaining a centralized repository of course of maps and particulars, groups have a constant reference level for coaching, onboarding, compliance, and threat administration. Cross-functional groups also can collaborate extra successfully to boost and refine processes over time.

With role-based permission controls and course of versioning, Nintex Course of Administration provides you confidence within the accuracy and safety of your inside knowledge. Groups can work collectively on refining workflows understanding their adjustments are tracked, managed, and solely seen to licensed customers.

There are two pricing tiers and a customized plan to select from.

  • Professional: begins at $20,000 per yr and contains restricted diagrams
  • Premium: begins at $40,000 per yr and contains 250 diagrams plus limitless customers
  • Customized: customized quote and might embody limitless diagrams

There are additionally a couple of add-ons that may enhance the worth of your plan, together with a threat and compliance module, enhanced Nintex help, and white-glove companies.

Dashboard for Nintex's process manager tool.

Robotic Course of Automation (RPA)

Nintex gives attended and unattended robotic course of automation (RPA) options to automate repetitive duties at scale. Nintex’s drag-and-drop designer enables you to construct bots that care for rules-based duties for you, together with work throughout a number of instruments. Nintex bots can enter knowledge, extract data, full varieties, and execute approval workflows robotically on a set schedule or when triggered by particular occasions.

With the RPA platform, you may immediately populate buyer data from internet varieties, course of invoices as quickly as they’re obtained, replace and distribute stories company-wide each morning, and a complete lot extra.

Plus, you’ll have an built-in view of all of your bots they usually work they do via detailed monitoring instruments that measure metrics like time financial savings and ROI.

With attended RPA, bots works alongside your staff to help with repetitive duties. These bots are activated by particular consumer occasions or triggers, working on native machines to allow direct interplay and collaboration.

Attended RPA plans begin at $20,000 per yr with 50 bots, limitless admins, and limitless bot designers.

In distinction, unattended RPA bots function independently across the clock to deal with high-volume, rules-based workloads like knowledge entry, report technology, and buyer onboarding. Unattended bots are centrally managed for environment friendly scaling and human monitoring.

These plans are a bit cheaper, beginning at $15,000 per yr for 2 bots and limitless customers.

Robotic automation tool with a pop up menu with options to choose wizard.


DocGen is a complicated but inexpensive doc automation answer designed to assist systematize the creation and distribution of paperwork.

Whereas Nintex’s Automation Cloud has comparable capabilities, DocGen is extra slim in scope. And it’s a extra inexpensive different in case you solely have to automate doc technology. It additionally helps limitless paperwork, whereas Automation Cloud limits the quantity you may create.

Beginning at simply $2,400 per yr ($200 monthly), it’s about 10 instances cheaper as properly. You may as well add eSign performance to the standalone DocGen plan.

Put the creation of docs like gross sales proposals, contracts, and monetary stories on auto-pilot. Plus, this platform seamlessly integrates with Salesforce so it may generate precisely fllled-out, customized paperwork in seconds with no human enter.

For instance, it may generate a tailor-made gross sales proposal as quickly as a brand new prospect is added to your CRM. Or, immediately create a proposal letter personalized with a brand new rent’s particulars as quickly as they settle for the place.

Nintex additionally offers centralized storage for generated paperwork in order that they’re multi functional place—you by no means have to fret about storage or compliance.

When you’re trying to eradicate repetitive guide duties, enhance the accuracy of your paperwork, and optimize essential processes for gross sales, HR, or finance, DocGen is a superb alternative.

Nintex's DocGen tool that shows a workflow builder with four steps.

Course of Platform (All-in-One)

When you want the entire above, you may bundle them collectively into one subscription. You may as well customise the bundle by selecting the options you want.

As a result of it’s tailor-made to you, pricing relies on a customized quote.

Primarily based on the mixed entry-level worth of every answer we talked about, the beginning worth is probably going round $85,000 per yr.

Evaluating the Greatest Workflow Administration Instruments

As a part of this evaluation, we checked out quite a few workflow administration and automation instruments. Our favorites embody:

  • ProofHub – Greatest for many
  • Course of Road – Greatest easy workflow administration software program
  • Hive – Greatest workflow administration software program for distant groups
  • Kintone – Greatest for customized workflows
  • Nintex – Greatest for superior workflows
  • Zapier – Greatest for workflow automation
  • Backlog – Greatest for builders

Whereas Nintex isn’t our best choice, it’s a terrific possibility if in case you have a big finances and wish to automate advanced programs throughout your complete enterprise. It’s not the simplest or the most cost effective, however it’s the strongest.

Take a look at our full record of the perfect workflow administration instruments to study extra about our analysis course of, together with a full purchaser’s information that will help you make the perfect determination.


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